iSphere Centre provide flexible outsourced model options to consider ranging from a short-term trial to a long-term solution.

Trial Campaigns

This model enables you to implement short-term campaigns in order to test a new product or service without the need to fully commit your resources to a pilot project.  

Overflow

We understand that your contact centre may experience seasonal peak demands beyond your existing capacity. We offer a solution to meet this demand “overflow” by replicating your in-house contact centre services and culture to help maintain your customer service level.

End-to-End Outsource

iSphere Centre provides recruitment, training, continuous development and workforce management for staff to deliver customer service management services that streamlines your processes, increase’s customer loyalty, improve sales and revenues and minimising your costs.